Each listing includes a size guide with reference photos on models. For earrings, 1ct total weight reads as everyday-elegant; 2ct+ is a statement. For pendants, chain length matters as much as stone size, 16" sits at the collarbone, 18" just below. Buying as a gift? Our team can help you size based on what they already wear.

Yes, you have 30 days from delivery to return or exchange anything, free of charge. We'll send a prepaid, insured shipping label. Refunds process within 3-5 business days of us receiving the item.

Every order includes free insured shipping, an independent appraisal, a 30-day return window, and a lifetime warranty against manufacturing defects. Complimentary FREEPENDANT for qualified orders.

In-stock jewelry ships within 3-5 business days; custom and made-to-order pieces take 1-2 weeks. Need it for a specific date? Let us know at checkout. We offer guaranteed-by-date shipping for an additional fee, and we'll let you know upfront if your timeline is tight.